330ok Privacy Policy
Your privacy matters to us. This Privacy Policy explains exactly what personal information 330ok collects, why we collect it, how we use it, and the rights you hold over your own data.
Last updated: January 2026
1. Introduction
This Privacy Policy ("Policy") is issued by 330ok ("we", "us", "our", "the Platform") and governs the collection, use, storage, and disclosure of personal information provided by users ("you", "Player") of the 330ok platform available at 330ok.bet. This Policy applies to all visitors and registered players, including all users accessing 330ok from within Bangladesh.
By accessing the 330ok platform, registering an account, or making use of any 330ok service, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue use of the 330ok platform.
This Policy should be read together with the 330ok Terms & Conditions. Both documents together constitute the full agreement between you and 330ok regarding your use of the platform and how your data is handled.
2. Information We Collect
330ok collects personal information through several channels, including your account registration, your use of platform features, payment transactions, and your device and browser when you access the platform. The categories of information we collect include:
Identity Information
Full name, date of birth, gender, nationality, and government-issued ID details (where KYC verification is required). This information is collected during account registration and identity verification processes.
Financial Information
Bangladesh mobile wallet numbers (bKash, Nagad, Rocket, Upay), bank account identifiers where applicable, deposit and withdrawal transaction records, and betting history. We do not store full card numbers — card payments are processed by certified third-party payment gateways.
Usage and Behavioural Data
Pages visited, games played, bet amounts and frequency, session duration, login timestamps, and interaction patterns on the 330ok platform. This data helps us improve platform performance and personalise your experience.
Technical and Device Data
IP address, device type and model, operating system, browser type and version, screen resolution, and approximate geolocation derived from your IP address. This information is collected automatically when you access the 330ok platform.
3. How We Use Your Information
330ok uses the personal information we collect for the following purposes. We process your data only where we have a legitimate legal basis to do so, as described in the section below.
- Account creation and management: To register your 330ok account, verify your identity, maintain your account security, and enable you to access all platform features including betting, casino games, deposits, and withdrawals.
- Payment processing: To process your deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, Mastercard, and other supported payment methods. Transaction records are retained for regulatory and fraud prevention purposes.
- Responsible gaming compliance: To monitor your gaming activity, enforce deposit limits and session time controls you set, process self-exclusion requests, and detect patterns of play that may indicate problem gambling, in line with our responsible gaming commitments.
- Fraud prevention and security: To detect and prevent fraud, money laundering, identity theft, collusion, and other prohibited activities. This includes monitoring transaction patterns, IP addresses, and device fingerprints against known fraud indicators.
- Customer support: To respond to your queries, resolve disputes, process complaints, and communicate with you regarding your account, transactions, or any platform-related matter. Support communications may be retained for quality assurance and dispute resolution.
- Marketing and promotional communications: To send you information about 330ok promotions, bonuses, seasonal offers (such as Eid and BPL season offers), and new game releases — but only where you have opted in to receive such communications. You may opt out of marketing emails at any time.
4. Legal Basis for Processing
330ok processes your personal data only where a legitimate legal basis exists for doing so. The table below maps each processing activity to its corresponding legal basis:
| Processing Activity | Legal Basis |
|---|---|
| Account registration and management | Performance of contract (providing the platform service you signed up for) |
| Payment processing and transaction records | Performance of contract; legal obligation (AML and financial record-keeping requirements) |
| Fraud detection and platform security | Legitimate interests of 330ok (protecting the platform and its users from fraudulent activity) |
| Marketing and promotional communications | Your explicit consent (opt-in only; you may withdraw consent at any time) |
5. Sharing Your Information
330ok does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We share your information only in the following limited circumstances, and only to the extent necessary for the specified purpose:
- Payment service providers: We share necessary transaction details with payment processors (including bKash, Nagad, Rocket, Upay, and card gateway providers) solely to process your deposits and withdrawals. These providers are contractually bound to process your data securely and only for payment purposes.
- Game content providers: Game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive anonymised or session-level data required for the technical delivery of their games on the 330ok platform. No personally identifiable information is shared with game providers beyond what is technically required.
- Regulatory and law enforcement authorities: We may disclose your personal information to regulatory bodies or law enforcement agencies where required to do so by applicable law, court order, or official governmental request. Such disclosures are made only to the minimum extent required by the relevant legal obligation.
- Technology and infrastructure partners: We use third-party service providers for cloud hosting, platform infrastructure, analytics, and customer support tooling. These providers act as data processors under contractual obligations that restrict them from using your data for any purpose other than providing the contracted service.
330ok never sells your personal data. All third-party partners who handle your data are subject to contractual data protection obligations, and we remain responsible for ensuring your data is handled lawfully on our behalf.
6. Cookies and Tracking Technologies
The 330ok platform uses cookies and similar tracking technologies to operate core platform functionality, analyse usage patterns, and improve your experience. The types of cookies used on the 330ok platform include:
Essential Cookies
These cookies are required for the platform to function correctly. They enable core features such as account login, session management, and security. Essential cookies cannot be disabled without breaking core platform functionality.
Analytics Cookies
These cookies help us understand how users interact with the 330ok platform — which pages are visited most, how long sessions last, and where users encounter difficulties. Analytics data is used in aggregated, anonymised form to improve platform performance and content.
Preference Cookies
These cookies remember your platform settings and preferences — such as your chosen language, notification preferences, and display settings — so you do not need to re-configure them each time you visit 330ok.
You may control or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the 330ok platform. Continued use of the 330ok platform after being informed of our cookie practices constitutes your consent to the use of cookies as described in this Policy.
7. Data Security
330ok implements industry-standard technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for all data transmitted between your device and the 330ok platform, secure storage of personal data with access restricted to authorised personnel only, regular security audits and vulnerability assessments of platform infrastructure, and multi-factor authentication options for account access.
While 330ok takes all reasonable steps to protect your personal information, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security of your data. In the event of a data breach that is likely to result in a risk to your rights, 330ok will take prompt action to contain the breach and notify affected users as required.
8. Data Retention
330ok retains your personal information for as long as your account is active and for a period thereafter as required to fulfil the purposes described in this Privacy Policy, comply with applicable legal obligations (including financial record-keeping and anti-money laundering requirements), resolve disputes, and enforce our agreements. In general, account data and transaction records are retained for a minimum of five years following account closure, in line with standard financial compliance requirements.
Where personal data is no longer required for any legitimate purpose, 330ok will securely delete or anonymise the data in accordance with our internal data retention schedules. If you would like to request early deletion of your personal data, please contact our support team — subject to any overriding legal obligation to retain the data.
9. Your Data Rights
As a user of the 330ok platform, you hold a number of rights in relation to your personal data. You may exercise any of these rights at any time by contacting the 330ok support team at [email protected]. We will respond to all verified rights requests within a reasonable timeframe.
Right of Access
You have the right to request a copy of the personal information that 330ok holds about you, including the categories of data held, the purposes for which it is processed, and any third parties with whom it has been shared.
Right of Rectification
If any personal information that 330ok holds about you is inaccurate or incomplete, you have the right to request that it be corrected. For basic account details such as your registered mobile number or name, you may also update this information directly through the account settings section of the 330ok platform.
Right of Erasure
You may request that 330ok delete your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent (and no other legal basis applies), or where you object to processing and there is no overriding legitimate interest. This right is subject to any legal obligation requiring 330ok to retain certain data (e.g. financial records for AML compliance).
Right to Object to Marketing
You have the right to object to the processing of your personal data for direct marketing purposes at any time. If you opt out of marketing communications, we will stop sending you promotional content, but we may still contact you with important service-related communications regarding your 330ok account.
To exercise any of the rights described above, please contact the 330ok support team at [email protected] with a clear description of your request. We may need to verify your identity before processing your request to protect the security of your account.
10. Third-Party Services and Links
The 330ok platform may integrate with or reference third-party services, including game providers, payment processors, and technology partners. These third parties operate under their own privacy policies and data practices, which are independent of 330ok's Privacy Policy. 330ok is not responsible for the privacy practices of any third-party service. We encourage you to review the privacy policies of any third-party service you interact with in connection with your use of the 330ok platform.
11. Children's Privacy
The 330ok platform is strictly for adults aged 21 and above. We do not knowingly collect personal information from any person under the age of 21. If we become aware that personal data has been collected from a person under 21 without appropriate parental or guardian consent, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on the 330ok platform, please contact us immediately at [email protected].
12. Changes to This Privacy Policy
330ok reserves the right to update or modify this Privacy Policy at any time. When we make material changes to this Policy, we will update the "Last updated" date at the top of this page. We may also notify registered players of significant changes through an in-platform notification or support email, though we are not obligated to do so for minor amendments.
Your continued use of the 330ok platform after any changes to this Privacy Policy take effect constitutes your acceptance of the revised Policy. We recommend reviewing this page periodically to stay informed about how 330ok handles your personal information.
13. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 330ok handles your personal data, please contact our support team. We are committed to addressing all privacy-related queries promptly and transparently.
Support email: [email protected] — available 24/7, Bangladesh Standard Time (UTC+6). Please include "Privacy Request" in your message subject line so our team can route your query to the appropriate handler without delay.
Your Data Is Safe With 330ok 🔐
We handle your personal information with care, transparency, and respect. Explore 330ok with confidence — your privacy is protected every step of the way.
🔞 330ok is strictly for players aged 21 and above. Underage gambling is prohibited. Please play responsibly and only wager amounts you can afford to lose.